Legal Information

Privacy

Privacy Policy

Karabau Petroleum LLP respects the privacy of visitors to this website. This policy explains what information we collect through this site and how we use it.

Information we collect

When you submit our contact form we collect the information you provide: your name, email address, telephone number, the subject of your enquiry and your message. We do not collect any information about you automatically beyond standard server logs (such as your IP address and browser type), which are used only to keep the site secure and operational.

How we use your information

• To respond to your enquiry and provide the information or commercial terms you requested.
• To maintain records of business correspondence with suppliers, clients and partners.
• To meet legal, accounting and regulatory obligations applicable to our business.

Legal basis and retention

We process enquiry data on the basis of your request and our legitimate business interest in responding to it. Information submitted through the contact form is retained only for as long as necessary to handle your enquiry and to satisfy applicable legal requirements.

Sharing your information

We do not sell, rent or trade personal information. Information may be disclosed only where required by law, or to service providers who support the operation of this website and who are bound to keep it confidential.

Your rights

You may request access to, correction of, or deletion of the personal information you have submitted to us. To exercise these rights, contact us at enquiry@karabau.kz or write to us at Astana city, Esil district, Dinmuhamed Konaev street, 25/1.

Security

We take reasonable technical and organisational measures to protect the information submitted to us against unauthorised access, alteration or disclosure.

Contact

Questions about this policy may be directed to enquiry@karabau.kz or +77074567413.

Terms

Terms of Use

By using this website you agree to the following terms. If you do not agree with them, please do not use the site.

Purpose of the site

This website provides general information about Karabau Petroleum LLP, its refinery, its production facilities and the oil products it manufactures. It is intended for information purposes only.

No offer or advice

Nothing on this website constitutes an offer, quotation or commercial guarantee. Product grades, specifications and volumes described here are indicative; binding terms are agreed only in a written contract signed by Karabau Petroleum LLP. Technical product descriptions reflect the applicable standards named on the Products page.

Intellectual property

The company name, logo, text, images and layout of this website belong to Karabau Petroleum LLP or are used with permission, and may not be reproduced or redistributed without prior written consent.

Accuracy of information

We aim to keep the information on this site accurate and current. However, we make no warranty that the content is complete, accurate or up to date at all times, and we reserve the right to change content without notice.

External links

This site may contain links to third-party websites, including mapping services. We are not responsible for the content, availability or privacy practices of those sites.

Limitation of liability

To the extent permitted by law, Karabau Petroleum LLP shall not be liable for any loss arising from the use of, or reliance upon, information published on this website.

Governing law

Use of this website is governed by the laws of the Republic of Kazakhstan.

Cookies

Cookie Policy

This website is designed to work without collecting personal information through cookies.

What we use

The site itself does not set advertising or tracking cookies, and it does not build a profile of your browsing behaviour. Any essential technical storage that occurs is limited to what is necessary for the site to function and remain secure.

Third-party content

Our Contact page embeds a map provided by Google. When the map loads, Google may set its own cookies or similar technologies in accordance with its own policies. If you prefer not to receive these, you can use the link provided on the Contact page to open the map in a new tab instead, or block third-party content in your browser settings.

Managing cookies

You can control or delete cookies through your browser settings at any time. Blocking third-party content may affect the display of the embedded map, but all other parts of this website will continue to function normally.

Contact

Questions about this policy may be directed to enquiry@karabau.kz.